Frequently Asked Questions

Everything you need to know about our services, bookings, and what to expect when you work with House & Haven Property Services.

Do you supply cleaning products & equipment?

Yes — House & Haven Property Services provides all cleaning products & equipment. We use eco-friendly cleaning products when requested.

Do you offer Airbnb & holiday rental services?

Absolutely. We offer Airbnb turnover cleans, guest ready cleans, bed making & linen changeovers, and holiday rental property preparations.

Do you require deposits?

Deposits may be required for certain services depending on the scope. We'll discuss payment terms when you book.

What areas do you service?

We service Shoalhaven and surrounding areas. Contact us to confirm your specific location.

Do I need to be home during the service?

No — as long as property access is secured and our team can access the property at the scheduled time.

How do quotes work?

Quotes are based on property size and services required. We'll provide a detailed quote based on your specific needs and pricing.

What payment methods do you accept?

We accept various payment methods. Please contact us to discuss payment options and agreed payment methods outlined on invoice.

How quickly can I book?

We aim to offer flexible booking where possible to accommodate urgent enquiries where possible.

Still Have a Question?

We're here to help! Don't hesitate to reach out with any questions or special requests.

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